Rail User Guide

Thurston train station has a level crossing operated by a traffic light system for pedestrians to cross the track which may be considered confusing. To help you feel confident and safe crossing, Network Rail has provided some useful information to help you use the crossing safely.

Thurston Station Level Crossing does not have gates or barriers. This crossing provides access to the westbound station platform. The crossing is protected with Miniature Stop Lights and an audible warning which are triggered by approaching trains. Users must not start to cross the railway unless the green light is showing and the alarm is not sounding. Users should cross quickly and should never stop on the crossing. This is a busy line for passenger and freight services. Once a train has passed, there is always the possibility that a train will be approaching in the opposite direction, in which case the light will remain red and the alarm will continue to sound. Users must wait for a green light and for the alarm to stop before crossing.

There is also the Rail User Guide within your travel pack which you can refer to for further guidance or contact Network Rail with any concerns: here

In September 2024, we conducted face-to-face interviews with Grange Park residents, to understand how and why people are using Thurston Railway Station and how safe people consider the level crossing to be.

Thank you to everyone who took the time to share your thoughts, we received an excellent 74% response rate.

You can view the results in the 2024 Rail User Plan here.